November 8, 2010 — The San Francisco Convention & Visitors Bureau (SFCVB) has named Paul Frentsos to the newly created position of Executive Vice President/Chief Operating Officer (COO). Effective November 29, 2010, Frentsos will report to the Bureau's President and CEO Joe D'Alessandro.
The creation of the Chief Operating Officer position developed from the SFCVB's "Centennial Plan," a strategic planning process designed to evaluate the first 100 years of the Bureau's work and best position the organization for the future. The COO will be responsible for aligning and mobilizing the organization to successfully implement the strategic plan and achieve the SFCVB's core objectives and will also lead the day-to-day management of the following key functions: People & Organizational Development, IT, Operations, and management of the Tourism Improvement District (TID).
"With his background in both operations and the travel industry, Paul is uniquely qualified for this critical position," said Joe D'Alessandro. "The Chief Operating Officer will play a vital role in keeping the SFCVB moving forward as the key destination marketing organization for San Francisco and the region."
"I'm excited about working with the SFCVB in this new position," said Frentsos. "It will be an opportunity to make a difference in one of the most innovative and dynamic organizations in the business."
Frentsos brings over 26 years of experience in hospitality, human resources, operations and recruiting. In his past nine years with Joie de Vivre Hotels, he has been general manager of the Hotel Adagio and Galleria Park Hotel in San Francisco. Responsibilities included financial management and business plan development, all levels of employee development and training, facilities management, developing revenue management tools and directing all technology upgrades.
Past positions have also included Macromedia, Inc. (now Adobe), Strategic Resources Group, Winegardner & Hammonds Inc., as well as other hotels, restaurants and catering operations.
Frentsos is a graduate of the University of Missouri-Columbia, where he earned a Bachelor of Arts in Economics.
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