Associate, Convention Sales

What You’ll Be Doing

• Data entry to include Salesforce contacts, accounts, sales leads, bookings, lost business reports; purchase orders, work orders, expense reports, letters, and check requests.
• Primary phone coverage for sales managers and secondary coverage for division.
• Maintain organization of Salesforce opportunities, accounts, and bulletins for sales managers.
• Distribute division mail as assigned.
• Monitor Convention Sales inbox and assign/distribute emails and sales leads to include CVENT leads.
• Distribute sales leads and revisions daily to hotels and venues and follow up as necessary for responses.
• Develop relationships with key hotel contacts to enhance response time to leads and other requests.
• Prepare SF Travel city proposals, including utilization of the Map Tool to outline available hotels, to present to organizations for bidding on future conventions.
• Assist Managers with client communication support.
• Manage mailings and gifts, including wrapping.
• Drop off amenities at hotels as needed.
• Assist Convention Services with pre-promotion for future conventions when necessary.
• Provide back-up to staff in San Francisco booths during tradeshows/conventions. Some travel may be involved.
• Assist and participate in client sales calls and/or presentations.
• Assist with planning and executing client events.
• Assist with any special projects and/or Salesforce reports needed for the assigned Convention Sales Managers.
• Coordinate and produce itineraries for site visits as well as assist in their planning and execution.
• Monitor the assigned inventory of brochures, supplies, and promotional items. Process orders for promotional materials and supplies as needed.
• Assist with servicing the needs of meeting planners and provide suggestions, when appropriate, which involves knowledge of San Francisco and members.
• Assist division sales assistants as needed.
• Participate in and attend SF Travel sponsored member events.
• Other duties may be assigned.  

Qualifications

Education and Experience

• Education and/or training equivalent to college graduate.
• 2+ years related experience in secretarial and administrative duties.
• Degree or experience in business administration and/or hospitality management a plus.
  Skills and Abilities
• Must be able to work independently with minimal oversight.
• Strong organizational, interpersonal and computer skills necessary.
• Ability to communicate and work well with others in a professional office environment.
• Ability to handle multiple priorities and meet deadlines while being detail oriented.  
• Outstanding written and verbal communication skills.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Proficiency with Salesforce, Eventbrite, Box and/or Concur a plus.

Compensation

• Salary Range: $65,000–$72,000 base compensation annually
• Additional opportunity for annual incentive compensation based on performance and organizational results

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Work week may occasionally exceed 37.5 hours. Must be available to periodically work evenings, weekends, and occasional holidays as needed.
• Must be able to travel domestically as required.
• Must be able to occasionally lift up to 50 pounds.
• Operates computer and other office equipment.  

Work Environment

San Francisco Travel’s headquarters is located in the heart of the financial district boasting 360° views of the city. The work environment is fast-pasted, dynamic, as well as fun and rewarding. As the official Destination Marketing Organization, employees truly feel part of the city, taking care in their work, knowing it is contributing to the economic development of San Francisco.
While promoting one of the greatest cities in the world, we have plenty more to offer

• Generous vacation policy. You’ll get more than the typical 10 days.
• Employees of San Francisco Travel are required to be in the office a minimum of 4 days per week per company policy, which is subject to change.
• Aside from all the national holidays that San Francisco Travel observes, you get a day off for your birthday that you can use any time of the year.
• You get a pension. We will contribute and help you prepare for your future.
• Premium healthcare plans.
• Cell phone credit. We’ll subsidize the cost of your phone plan.
• Monthly commuter allowance.

Why Join Us

San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world’s most vibrant cities.

If you think you are the right candidate for this position, please email us the following as
attachments

1. Cover letter (no more than a page, telling us why you’re the right person for this role)
2. Detailed resume of your relevant experience. Note that a resume sent without a creative
and functionally informative cover letter will only minimally be considered.
3. Future income requirements and/or expectations.
Send to the following email address: [email protected]

San Francisco Travel Association is an equal opportunity employer committed to diversity and
inclusion in the workplace. We encourage individuals from all backgrounds to apply.