Visitor Information Center

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Visitor Information Center

All Visitor Information Center locations are closed until further notice. For information about San Francisco, download our Visitor's Guide.

Visit the San Francisco Information Center at its new location, 749 Howard St., inside the Moscone Center, to get information about things to do and places to eat to have an amazing trip.

The new location will give San Francisco a modern, high tech, state-of-the-art facility with a very "San Francisco" atmosphere in which to meet and serve visitors, giving them a better experience. The location also provides easy access for our convention guests, while still being within walking distance of major hotels, restaurants, museums, and transportation—including the upcoming Central Subway station at Folsom and Fourth Streets.

749 Howard Street (Inside Moscone Center)

The Visitor Information Center at 749 Howard St. is temporarily closed effective March 16, 2020. San Francisco Travel recommends that you visit the San Francisco Department of Public Health for their latest update.

*Please note, we are unable to redeem CityPASS vouchers during our closure. Given multiple participating attraction closures, our advice is to contact the CityPASS Customer Care team for information for current CityPASS travelers. CityPASS Customer Care Team 888-330-5008 – Daily, 9-5 Eastern Time. Guests can also submit refund requests through this page

Other San Francisco Visitor Information Center Locations:

170 O’Farrell St; Macy’s Union Square, Cellar Level

This location is temporarily closed effective March 17, 2020. For updated information, please call 415-397-3333 or visit Visit Macys San Francisco.

*Not a Muni Passport sales location, please visit the Moscone Center location

Fisherman's Wharf, Pier 39, Building B, Level 2

California Welcome Center at Pier 39 In Partnership with San Francisco Travel

This location is temporarily closed effective March 16, 2020.

Website: California Welcome Center

Chinatown Visitor Information Center (625 Kearny St.)

This location is temporarily closed effective March 17th, 2020.

*Not a CityPass sales or voucher location. Not a Muni Passport sales location

Email: [email protected]

For places of interests, tours and events in Chinatown, please visit

Order a visitors guide to help plan your trip to San Francisco.

For attractions, tours, hotel and car reservations please call toll free 1-800-637-5196 or visit our ticketing page to purchase online.

Check us out on TripAdivsor

Looking for more information and places outside the city or even neighborhoods inside the city?