Sales Intern

The Convention Sales Intern will gain hands-on experience in the destination marketing organization (DMO) industry while providing support to the Convention Sales team. This internship focuses on learning core systems, understanding the convention booking process and developing skills in lead management and event coordination. The intern will receive comprehensive training on entry level industry practices and SF Travel’s role in bringing meetings and conventions to San Francisco.

Essential Duties and Responsibilities

Training and Development Focus

Learn SF Travel's core systems for lead management, event coordination, and internal resources
Gain understanding of the DMO industry and SF Travel's mission to bring conventions to San Francisco
Develop proficiency in end-to-end convention workflow from RFP review through event arrival
Master lead entry processes and data management best practices
Learn bulletin processing procedures for revised, lost, and booking bulletins
Explore advanced tools including Planner Navigator and RFP Showcase (capacity dependent)

Operational Support

Assist with RFP review and analysis through Cvent system
Support lead entry and data management in Salesforce
Monitor event timelines and status updates
Assist with bulletin processing and distribution
Provide administrative support to Convention Sales team
Participate in client communication and coordination activities

Qualifications

Education and Experience

Currently enrolled in college or university program
Interest in hospitality, tourism, business, or related field
Previous internship or work experience preferred but not required
Basic understanding of customer service principles

Personal Attributes

Eager to learn about the DMO industry and convention services
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Professional demeanor and positive attitude
Commitment to accuracy and quality in all work

Skills and Abilities

Outstanding written and verbal communication skills
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Strong problem-solving and analytical capabilities
Technical aptitude for learning database and event management systems

Compensation

$20/hour

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to work a schedule within our standard business operating hours (M-F 8-5)
Must be able to lift up to 30 pounds when supporting events or meeting set up

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The work environment is an office open to the public with computers, telephones, and printers operating.
Fully onsite

Why Join Us

San Francisco Travel Association offers a dynamic and collaborative work environment with opportunities for professional growth and development. As part of our team, you will play a key role in promoting San Francisco and supporting the tourism industry in one of the world’s most vibrant cities.

If you think you are the right candidate for this position, please email us the following as attachments

1. Cover letter (no more than a page, telling us why you’re the right person for this role)
2. Detailed resume of your relevant experience – note that a resume sent without a creative and functionally informative cover letter will only minimally be considered.
3. Future income requirements and/or expectations.

Send to the following email address: [email protected]

San Francisco Travel Association is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.